Topics Map > Features and Functionality > Client Capabilities > Desktop

To use Office for Mac 2016, you must have: Mac OS X 10.10 or later. One of the following subscriptions: Office 365 Enterprise E3. Microsoft 365 Apps for business. Microsoft 365 Business Standard. Microsoft 365 Apps for enterprise. Microsoft 365 Apps for enterprise for Students. Microsoft 365 Apps for enterprise for Faculty. Office 365 Midsize. Yes, you can install and use Office 2016 for Mac and Office for Mac 2011 at the same time. However, we recommend that you uninstall Office for Mac 2011 before you install the new version just to prevent any confusion. To uninstall Office for Mac 2011, follow the steps in Uninstall Office 2011 for Mac. How do I pin the Office app icons to the dock? For example they will work for Excel 2007 but not for Excel 2016 or Mac. Or they will work for protection within the worksheet but not if you cannot open the file (open password). Interestingly, software options that will work for those items (i.e. Excel 2016, open password, Mac, etc.) will also work for the older Excel programs. Install Microsoft Office 2016 on a personal MacOS device All state school staff and students can download multiple free copies of the Microsoft Office 2016 suite to their personal home and mobile computer equipment. To download the free software, staff and students require an active Managed Internet Service (MIS).

If you are unable to sign into Microsoft Office (or Outlook repeatedly prompts you for login, does not show any data, edit a Word/Excel/PowerPoint data file, or receive encrypted connection error) it may be due to a NetID password change, a NetID change, or corrupted account credentials. Follow some common solutions to this issue below.

Possible solutions

• Option 1 - Update your software to the latest version

  • Windows OS

    Run Windows Update and install the latest updates.

    Windows Office

    Follow steps to update Office.

    Mac OS

    Run Office Updates.

• Option 2 - Your account was compromised and you are blocked from connecting
  • Review your client protocols. If your client protocols are disabled, contact the DoIT Help Desk.

• Option 3 - Reset/Remove your account credentials from within your OS

  • Windows OS

    Remove/Delete all Outlook/Office records from within credential manager.

    Mac OS

    Access the keychain application and remove/delete any of the following records: Microsoft Office Identities Cache 2 | Microsoft Office Identities Settings 2 and any ADAL, Microsoft, or Office entries that are listed within the 'Name' or 'Kind' columns. Note: search for 'microsoft' and 'adal' within the keychain application and delete all returned results. Detailed steps.

Password Unzip For Microsoft Office 2016 15.28.0 Mac Os

• Option 4 - Delete license files - MacOS only
  • Remove license files on a Mac.

• Option 5 - You are not authenticated into Office using your UW-Madison Office 365 account
  • Confirm you are authenticated with your Office 365 account.

Microsoft Office 365

• Option 6 - If your computer is not connected to UWNET/Campus network, use WiscVPN

• Option 7 - Download and run Microsoft's Support and Recovery Assistant for Office 365

  • Windows OS

    Note: Only available for Windows. This tool must be run on the affected machine.

    Download the tool here: Fix Outlook and Office 365 problems with Microsoft Support and Recovery Assistant for Office 365.

• Option 8 - Delete Cached Preferences

  • Mac OS

    Note: Only available for Mac OS.

    • Outlook Desktop Client

      • Delete Cached Preferences

        1. Quit Outlook
        2. Open Terminal (click the Spotlight search glass in the top right corner and type terminal).
        3. Type: defaults delete com.microsoft.Outlook (to delete the old preferences).
        4. Type: killall cfprefsd (to kill the cached prefs).
        5. Quit Terminal.
        6. Launch Outlook and check.

• Option 9 - Sign out of the connected device associated with the Office email account
  1. Sign into the account: https://portal.office.com/account/.
  2. Select View apps & devices from within Office apps & devices module.
  3. Click DEVICES and sign out of all the devices that you are singed into. This will prompt the user to authenticate via NetID login on all the devices they are connected to via their Office 365 account.

• Option 10 - Fully uninstall and reinstall Microsoft Office

  • Uninstall Office

    Windows OS

    Review the following Microsoft documentation for instructions.

    Mac OS

    Review the following Microsoft documentation for instructions.

    Install Office

    Follow steps outlined in Office 365 - Download/Install Office 365 document.

Macbook users all know the pinch they felt from having to buy that pricey Microsoft Office suite. But as Microsoft works to release its Office 2016, they are offering you a peek — free of charge.

This is the first time Microsoft Office suite has had a new release since 2011.

To get the Preview, all you have to do is go to the Microsoft website right now.

The preview version of this suite will come fully packed with Word, Excel, PowerPoint, OneNote and Outlook to every desktop OS user. Sure, it doesn’t have the final version, and there’re sure to be some updates, but this is the chance to get your paws on Microsoft Office for free while you still can.

You will need Snow Leopard or higher to run the suite, but with the new range of Macbooks being released, that shouldn’t remain a problem for long.

The biggest update from this most recent version of Office is all in the design. Microsoft Office for Mac has had a problem of looking too dated when it comes to the Mac version, while its preferred Windows partner has that squeaky-clean, new feeling. Some people have stated that this latest version is now on par, or perhaps similar, to the Office 365 for Windows, with new flat design icons that were introduced in OS X Yosemite.

The Outlook included in the bundle is already available as a stand-alone app, while OneNote is not included in the bundle and will continue to operate as a separate download (for free) directly from the Mac App Store.

Even if it’s not the full version, it’s very well worth the look-see, because it’s definitely time to chuck that Microsoft Office 2011 as far as you can.